Sage X3 Ideas Portal

Change Crystal Report Printer Runtime

Since V5, reports are so slow. Our customer need more speed.

  • Guest
  • Mar 5 2024
  • Planned
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  • Guest commented
    13 Mar 11:29am

    Hello Stephane, slowness customer CR platform aren't critical but betwen syracuse and Cr runtime delay 3 o 4 second betwen you push button and you see pdf. So they would like this action was to be inmmediate with no delays.

    Thanks a lots.

    I hope new printer runtime will be faster than x3 v3 or v4...



  • Admin
    Stephane Azouri commented
    13 Mar 09:27am

    The Crystal Reports Runtime will be progressively replaced by a new, native, HTML5 reporting service based on the new GraphQL framework.

    We do recommend that you report the slowness you have with Crystal Reports to the Sage Support teams. The current reporting framework using Crystal Reports exhibits good performance, so it is likely the issues experienced in your case are due to environmental or setup factors. This should be addressable.

  • Guest commented
    5 Mar 05:44pm

    I would like to test new printer platform.