Currently, Sage X3 records and displays audit trail timestamps exclusively in server time (GMT). This causes confusion, slows down investigations, and increases the risk of incorrect conclusions—especially for companies operating across multiple time zones or using cloud-hosted servers that do not match local working hours.
Displaying audit trail events in each user’s local time zone (with the option to toggle between local time and server time) would dramatically improve clarity, accuracy, and efficiency when reviewing transactions, approvals, or historical system activity. This enhancement would benefit Finance, Operations, IT Administrators, and Audit/Compliance teams by ensuring that all stakeholders are interpreting timestamps consistently and correctly.
The enhancement could follow a simple approach:
Maintain server timestamps in the database as-is (for data integrity).
Convert and display timestamps in the UI based on the user’s profile-defined or browser-detected time zone.
Allow users to hover or click to view the original GMT timestamp if needed.
This small UI improvement would eliminate unnecessary friction in audits, speed up troubleshooting, and enhance system usability without altering the underlying data model.
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