Many critical administrative operations in Sage X3 — applying Hot Fixes, installing patches, running an RTZ, revalidating a folder, or making structural changes — require that users be out of the affected folder while the task runs. If users remain connected and active during these operations, the result can be failed patches, incomplete validations, locked or orphaned records, data integrity issues, and the need to roll back and restart the entire maintenance window.
Today, Sage X3 provides no clean, administrator-controlled way to lock users out of a single, specific folder on demand. The only practical method available to client administrators is to send an internal email asking everyone to log off and stay out of the system. This is manual, unreliable, and unenforceable — administrators cannot confirm compliance, cannot prevent new logins mid-task, and have no way to guarantee a clean environment for the operation.
Proposed solution
Give client/folder administrators a built-in capability to place a specific folder into a controlled "locked" or "maintenance" state, with the following functions:
Lock a single folder on demand without affecting other folders on the same solution.
Block all new non-administrator logins to the locked folder, while allowing designated administrators to stay connected and perform the work.
Display a configurable message to blocked users (e.g., "This folder is undergoing scheduled maintenance and will be available at [time]").
Optionally notify and gracefully disconnect active users after a configurable warning/grace period.
Show a live list of active sessions in the folder before locking, so the administrator can confirm the environment is clear.
Re-open the folder with a single action once the task is complete.
Capture an audit trail (who locked/unlocked, timestamps, reason) for governance and change-control compliance.
Guest
