Sage X3 Ideas Portal

Sales Order / Purchase order Back to back order quantity changes

Currently when you have a back to back order you are unable to change the quantity on either record. The only way to adjust the quantity is to delete the PO then adjust the SO and recreate the PO. This creates a new PO and now a discrepancy with the PO number that the Supplier has.

The request would be to allow either record to be updated and ideally keep the other in sync.

  • Jil Tansey
  • Oct 11 2024
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  • Jil Tansey commented
    01 May 13:34

    I'm assuming Richard misunderstood what I was talking about, I am referring to B2B orders. We are on V12 patch 38, and you cannot change the quantity on the Sales Order AFTER the B2B PO has been created. When you attempt to update the quantity on the SO it displays a message "This line was included on a Direct order". If you attempt to change the quantity on the PO it displays a message "Direct back-to-back order: it is prohibited to modify the quantities".

  • RICHARD AMOAH commented
    October 29, 2024 15:50

    Seems like your using an older version but if not the PO qty can be changed provided it has not been received, invoiced, paid and closed. In the case of received, invoiced or paid, these records must be deleted to open the PO to allow for modification. In the case of closed PO, then you need to create a new PO